Contact Us – Fryd Extracts UK

Welcome to the official Fryd Extracts UK Contact Us page. Whether you have questions about our 2G disposable live resin carts, need assistance tracking an order, or require help with product authentication, our customer support team is here to assist you.

Get in Touch

We aim to respond to all customer inquiries within 24 to 48 hours during normal business days.

  • Customer Support Email: sales@frydcarts.co.uk
  • General Inquiries: sales@frydcarts.co.uk
  • Operating Hours:

    • Monday – Friday: 9:00 AM – 6:00 PM (GMT)
    • Saturday – Sunday: 10:00 AM – 4:00 PM (GMT)

Send Us a Message

Please fill out the form below with your details and query, and a member of our UK support team will get back to you as soon as possible.

Frequently Asked Questions & Quick Help

Before reaching out, you might find an instant answer to your question in our resources:

  • Order Tracking: Check your dispatch email for tracking details or log into your account dashboard.
  • Authenticity Verification: Bought a device and want to ensure it’s genuine? Use the unique serial number and scratch-off verification seal on the back of your product packaging.
  • Shipping & Delivery: We offer discreet shipping across the United Kingdom. Standard delivery usually takes 2–4 business days.

Compliance & Age Restriction Notice

  • 18+ Only: All visitors and customers must be strictly aged 18 or older to purchase or use vaping products in the United Kingdom. Age verification checks may be conducted upon checkout or delivery.
  • Responsible Use: Please ensure compliance with local UK regulations regarding alternative cannabinoid and nicotine products.